HKSM
Tool
A tangible aid, such as a template, checklist, or software application, used to perform work and create a deliverable or outcome.
Key Points
- Tools are physical or digital items that help execute project activities.
- They are different from techniques (methods) and from inputs or outputs (artifacts).
- Selection of tools depends on the process, complexity, and organizational standards.
- Effective tools improve efficiency, accuracy, and consistency of results.
Example
The team uses Microsoft Project to develop the schedule and a risk register template to document identified risks. Both items are tools that help perform the work and produce planning outputs.
PMP Example Question
Which of the following best represents a Tool in PMI process terminology?
- Expert judgment
- Project management software used to build the schedule
- Stakeholder engagement plan
- Accepted deliverables
Correct Answer: B — Tool
Explanation: Project management software is a tangible item used to perform work. Expert judgment is a technique, while the stakeholder engagement plan and accepted deliverables are outputs.
