Stakeholder Mapping

A visual technique that plots stakeholders by their level of influence and interest to guide engagement and communication strategies.

Key Points

  • Often presented as a power-interest grid that groups stakeholders into quadrants.
  • Helps prioritize who to manage closely, keep satisfied, keep informed, or simply monitor.
  • Informs tailored communication: message content, frequency, and channels by stakeholder segment.
  • Should be updated as stakeholder influence, interest, or project context changes.

Example

On an enterprise software rollout, the executive sponsor is high influence/high interest (manage closely), the compliance department is high influence/low interest (keep satisfied), end users are low influence/high interest (keep informed), and a distant vendor is low influence/low interest (monitor). The team schedules weekly check-ins with the sponsor, quarterly briefings for compliance, monthly newsletters for users, and occasional status notes for the vendor.

PMP Example Question

During stakeholder engagement planning, a project manager wants to classify stakeholders by their influence on the project and their level of interest. Which tool should the manager use?

  1. Stakeholder mapping
  2. Communication requirements analysis
  3. Risk probability and impact matrix
  4. RACI chart

Correct Answer: A — Stakeholder mapping

Explanation: Stakeholder mapping visually positions stakeholders by influence and interest, guiding engagement choices; the other options serve different purposes.

AI Systems with Claude, for Scrum Masters and Project Managers

Most AI pilots in project management do not fail on the model. They fail because somebody pointed the thing at a decision instead of at a task. This course is built around that distinction, and around the work that follows once you get it right.

Eight teaching sections, taught against one running project from the first lecture to the last. You watch a system get built, then you build the same one against your own sprint. Nothing here is a demo that works only on the example.

You finish with five working systems and you keep them. The sprint report machine turns your board export and standup notes into the report you currently write by hand. The retro intelligence system tells you what the team keeps saying, not just what it said this time. The stakeholder comms engine drafts the update in the register the audience expects. The backlog health monitor flags the quiet decay nobody has time to check for. The risk and dependency tracker follows the chains that actually bite.

Seventy-six working files ship with it, across four sections, so every system is built against real sprint data rather than material invented for a slide. Four sprints of retrospectives, board exports, standup notes, backlog and risk data.

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