Manage Team
Ongoing oversight of how team members perform, giving constructive feedback, resolving conflicts and issues, and adjusting roles or staffing so the project delivers at its best.
Key Points
- Monitor individual and team performance against the plan and expectations.
- Provide timely feedback, coaching, recognition, and corrective actions as needed.
- Resolve conflicts and remove impediments using appropriate techniques.
- Manage team changes (reassignments, onboarding/offboarding) and update project documents accordingly.
Example
A project manager sees test coverage slipping. She holds one-on-ones to identify skill gaps, pairs a senior tester with a junior member for coaching, mediates a disagreement between dev and QA on defect priorities, and temporarily brings in a contractor. Performance improves and the schedule stabilizes.
PMP Example Question
Two senior engineers are arguing over the design approach, creating delays. The project manager facilitates a resolution, documents performance observations, and reassigns tasks to balance workload. Which process is being performed?
- Develop Team
- Manage Team
- Control Resources
- Manage Communications
Correct Answer: B — Manage Team
Explanation: The scenario involves monitoring performance, giving feedback, resolving conflict, and adjusting team assignments, which are core activities of Manage Team.
