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Flowchart

A diagram that visually maps one or more processes by showing their inputs, steps (including decisions), and resulting outputs within a system.

Key Points

  • Shows the sequence of activities and decision points in a process.
  • Uses standard symbols (start/end, process, decision, connectors) to improve clarity.
  • Helps uncover bottlenecks, rework loops, and handoff issues.
  • Useful for process mapping, quality management, and stakeholder communication.

Example

A project team documents its change control process with a flowchart: inputs include a submitted change request; steps cover initial screening, impact analysis, change control board decision, and implementation; outputs include an approved/Rejected change and updated baselines and logs.

PMP Example Question

During a process improvement effort, the team wants a visual that traces inputs through steps and decision points to the resulting outputs across a process. Which tool should the project manager use?

  1. Flowchart
  2. Pareto chart
  3. Responsibility assignment matrix
  4. Control chart

Correct Answer: A — Flowchart

Explanation: A flowchart depicts inputs, activities, decisions, and outputs of one or more processes. The other options analyze data or roles, not the step-by-step flow.

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