HKSM

Through close collaboration with business stakeholders, the Product Owner applies business insight and domain expertise, along with team input, to craft user stories that become the initial prioritized product backlog for the project.

Key Points

• The Product Owner authors and refines user stories using stakeholder feedback, business knowledge, and team insights.
• Effective stories clearly state the user, goal, and value, and include testable acceptance criteria.
• User stories are sliced thin to enable early delivery and are ordered by value, risk, and dependencies.
• The backlog starts with an initial set of prioritized stories and evolves through ongoing collaboration and refinement.

Example

On a mobile banking project, the Product Owner meets with compliance and marketing stakeholders, captures needs, and writes stories like "As a customer, I want to view my balance so that I can track spending," with acceptance criteria for account types and rounding rules. The PO reviews feasibility with the team, adjusts scope based on feedback, and orders the backlog by business value, placing balance view and login security at the top.

PMP Example Question

During project initiation, the Product Owner is preparing the first backlog items. Which action best demonstrates user story writing expertise?

1. Assign technical tasks directly to developers to speed up delivery.
2. Work with stakeholders and the team to create concise, testable user stories with acceptance criteria and prioritize them by business value.
3. Complete detailed specifications for the entire release before development begins.
4. Delay writing user stories until after the first sprint starts.

Correct Answer: B — Collaborate to create clear, testable, prioritized user stories

Explanation: User story writing expertise involves using stakeholder collaboration, business knowledge, and team input to craft high-quality stories and establish the initial prioritized product backlog.