How to Get a Job For Project Managers

Learn how to write resume and interview

Leadership for Project Managers

Learn how to lead and drive project success.

Project Management Bootcamp

From a beginner to project management professional.

Agile Project Management and SCRUM with AI

Learn to run Scrum and Agile with AI.

The Scrum Master

The Scrum Master proactively looks for team-member problems and addresses them diligently through actions in the Team Building Plan to maintain an effective team.

Key Points

  • Spot potential conflicts, misalignments, or collaboration gaps early within the team.
  • Record specific actions in the Team Building Plan and follow through diligently.
  • Use facilitation, coaching, norms, and working agreements to resolve issues.
  • Focus on sustaining an effective team with healthy dynamics and predictable delivery.

Example

During Sprint 2, the Scrum Master notices friction between developers and QA over unclear acceptance criteria. They add actions to the Team Building Plan: run a Definition of Done and Definition of Ready workshop, establish a joint triage routine, and schedule pairing sessions. After facilitating these, rework drops and the team collaborates more smoothly.

PMP Example Question

A Scrum Master observes repeated handoff delays and tense exchanges between two team members. What is the best next step?

  1. Wait until the Sprint Retrospective so the team can raise it themselves.
  2. Escalate to the project sponsor to mandate a new workflow.
  3. Add concrete actions to the Team Building Plan (e.g., facilitated working-agreement session and pairing), implement them, and monitor results.
  4. Replace one team member to eliminate the conflict.

Correct Answer: C — Proactively address team-member issues via the Team Building Plan

Explanation: The Scrum Master should intervene early and diligently by planning and facilitating improvements that maintain an effective team; the other options delay, over-escalate, or are punitive.

Advanced Lean Six Sigma — Data-Driven Excellence

Solve complex problems, reduce variation, and improve performance with confidence. This course is designed for professionals who already know the basics and want to apply advanced Lean Six Sigma tools to real business challenges.

This is not abstract statistics or theory-heavy training. You’ll use Excel to perform real analysis, interpret results correctly, and apply tools like DMAIC, SIPOC, MSA, hypothesis testing, and regression without memorizing formulas or relying on expensive software.

You’ll learn how to measure baseline performance, analyze process capability, use control charts to maintain stability, and validate improvements using statistical evidence. Templates, worked examples, and structured walkthroughs help you apply each concept immediately.

Learn through a complete, real-world Lean Six Sigma project and develop the skills to lead data-driven improvements with credibility. If you’re ready to move beyond basics and make decisions backed by data, enroll now and take your Lean Six Sigma expertise to the next level.



Launch your career!

HK School of Management provides world-class training in Project Management, Lean Six Sigma, and Agile Methodologies. Just for the price of a lunch you can transform your career, and reach new heights. With 30 days money-back guarantee, there is no risk.

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